Privacy Policy

‍Last Updated: December 31, 2025

1. Introduction

Welcome to WarnWise ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website warnwise.org (the "Site") and use our WARN notice aggregation and alert services (the "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information").

2.1. Information You Provide to Us

  • Account Registration: When you register for an account, we collect your full name, email address, and password.
  • Contact Information: If you sign up for SMS alerts, we collect your mobile phone number.
  • Billing Information: If you subscribe to a paid tier (Pro/Enterprise), our third-party payment processor (e.g., Stripe) collects your payment method details (credit card number, expiration date, CVC) and billing address. WarnWise does not store your full credit card information.
  • Customer Support: Data you provide when you contact us for help, including the contents of your messages and attachments.

2.2. Information We Collect Automatically

  • Usage Data: We automatically collect information on how you interact with the Service, such as the pages you view, the filters you apply (e.g., State, Industry), and the time spent on the Site.
  • Device Data: We collect information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Log Data: Our servers log information such as your IP address, browser type, referring/exit pages, and timestamps.

2.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our Service and hold certain information to improve your user experience (e.g., keeping you logged in). You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly without them.

3. How We Use Your Information

We utilize the collected data for the following business purposes:

  • Service Delivery: To provide, operate, and maintain our dashboard and aggregation services.
  • Personalization: To remember your search filters and preferences (e.g., specific states or industries you follow).
  • Billing: To process transactions and manage active subscriptions.
  • Compliance & Safety: To detect, prevent, and address technical issues, fraud, or abuse of our Service.

4. Communication Preferences and Usage

This section governs how we contact you via the email and phone number you provide.

At WarnWise, we prioritize the integrity of your contact information. We understand that your email address and phone number are provided for the specific purpose of receiving critical WARN notice intelligence.

4.1. Service-Related Alerts (Transactional)

By registering for an account and providing your email address and/or mobile phone number, you expressly consent to receive Service Alerts. These are transactional messages essential to the core functionality of the WarnWise platform.

  • Purpose: These communications are strictly limited to:
    • Real-time notifications of new WARN notice filings based on your dashboard filters.
    • Security alerts (e.g., password resets, login verification).
    • Account status updates (e.g., subscription renewals, payment receipts).
  • SMS Delivery: If you opt-in to receive alerts via SMS, you acknowledge that standard message and data rates may apply depending on your wireless carrier.

4.2. Marketing Communications (Authorized Only)

We maintain a strict separation between service alerts and marketing communications. We will only use your email address or phone number for marketing purposes if you have provided explicit authorization (opt-in) to receive such updates.

  • Scope: Marketing communications may include newsletters, product feature announcements, promotional offers, or industry analysis reports.
  • Authorization: Consent for marketing is collected separately from your subscription to the Service. You may choose to use the WarnWise platform without opting into marketing communications.

4.3. Strict Usage Limitation (No Third-Party Sharing)

Your contact information is used exclusively for the purposes stated above.

  • No Sale of Data: WarnWise does not sell, rent, lease, or trade your email address or phone number to third parties for their marketing purposes.
  • Privacy of Contact Info: Your phone number and email address are processed solely by WarnWise and our trusted communication infrastructure providers (e.g., SendGrid, Twilio, or similar services) strictly for the delivery of WarnWise content.

4.4. Opt-Out and Unsubscribe

You retain full control over your communication preferences at all times:

  • Email Marketing: You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link found at the footer of our promotional emails or by updating your preferences in your User Dashboard.
  • SMS Alerts: You may stop receiving SMS alerts by replying "STOP" to any text message received from WarnWise or by disabling SMS notifications in your Account Settings.

5. Disclosure of Your Information

We do not sell your personal information. We may share your information only in the following situations:

  • Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processing (Stripe), email delivery, hosting services (Webflow/Xano), and analytics. These vendors are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

6. Data Security

We implement industry-standard security measures designed to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS) and at rest.
  • Secure user authentication protocols.
  • Restricted access to personal data to employees/contractors who need to know that information to operate the Service.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your Personal Data:

  • Access: The right to access the Personal Data we hold about you.
  • Correction: The right to request that we correct any information you believe is inaccurate.
  • Deletion: The right to request that we erase your Personal Data (the "Right to be Forgotten").
  • Restriction: The right to request that we restrict the processing of your personal data.

To exercise these rights, please contact us at [Insert Support Email].

8. Third-Party Links

Our Service contains links to other websites that are not operated by us (specifically, official state government websites for WARN notices). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Service is intended for a general professional audience and is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with Personal Data, please contact us so we can take steps to remove that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

  • For significant changes, we will notify you via email or a prominent notice on our Dashboard prior to the change becoming effective.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By Email: support@warnwise.org
  • By Mail:
  • WarnWise Compliance Team
  • [Insert Street Address]
  • [City, State, Zip Code]

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